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tmnet streamyx SMS Service
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Effective 25th July 2005, TM Net has introduced a SMS Service, which enables customers to request for information on tmnet streamyx. Whether you want to check for tmnet streamyx area, service availability or the status of your broadband application, as well as to activate your tmnet streamyx account, you can now do so by simply sending an SMS message to 33535 and you will receive a response from TM Net抯 online system. Finding out if your area is covered by tmnet streamyx is now just an SMS away! so easy.

Each reply message from TM Net will be charged RM0.30 to the customer mobile phone postpaid account or deducted from their mobile phone prepaid balance. Telco SMS charges for each message sent is charged separately.

Here a simple step on how you can use the service:

SERVICE

AVAILABILITY

STEP 1

STEP 2

STEP 3

Check Service Availability

7:00 a.m. to 8:20 p.m., daily



Example:
STX <SPACE> 0355195560

Check Application Status

Note:
1. IC number used must be the same as the IC number submitted during registration.
2. Currently, this service is only applicable for customers who registered their account using new NRIC number

 

24 hours, daily



Example:
STXSTAT <SPACE> 0355195560 <SPACE>
790119055260

Account or Service Activation

Note:
1. The mobile phone number that is used to send the SMS must be the same as the mobile number submitted during registration.
2. This service is only applicable for Streamyx In-A-Box and self-installation customers.

24 hours, daily



Example:
STXACTV <SPACE>
abc001

     
 
i
Speed of service is on ‘best effort’ basis.
 
ii
Service is subject to availability and technical testing.
 
iii
The 1st bill received will include an installation fee of RM 88 (for more info, click here), a one time service activation fee of RM 75, a one-month subscription fee (from date of service activation) and an advance charge of the 2nd month subscription fee.
 
iv
Minimum subscription period is 12 months. If a customer term inates service before the end of the subscription period, then they are required to settle the subscription fees for the remaining months and return the modem.
 
v
Term ination of service due to relocation of premise will be considered as pre-mature teRM ination and will be charge as per item iv.
 
vi
Customer must pay the tmnet streamyx bill before the due date to avoid the suspension of service. During this period, TM Net will continue to charge the customer for the monthly subscription fee (for more info, please click here).
 
vii
tmnet streamyx basic package is applicable to personal applicant only.
 
viii
7 days auto account activation is applicable to tmnet streamyx without modem & tmnet streamyx in-A-box package.
 
ix
All tmnet streamyx customers will enjoy TM Net broadband entertainment channel accessible via BlueHyppo.com.
 
x
Modems will be provided for tmnet streamyx Enterprise and Corporate package.