Get In Touch

We SYNCTECH will always be there when you need us. Here at our company, we see to it that we listen to our customers needs and answer all your inquiries and issues the fastest way we can. You can get in touch with our customer service support at anytime of the day, everyday of the week. Our support team from Sales, Technical Support and Abuse Department are all competent and skilled to address your issues in the most professional way.

When facing issues with your SYNCTECH hosting account, including web pages, domains, files, and emails, sometimes you do feel lost. However, while contacting our support department, it is essential to make sure that one has some of the basic information available. One must also have a perfect idea of the process to contact our support team.

The ways to get help with your account:

Customers who are eager to contact the support department for help have a large number of alternatives. Let us discuss them in brief.

Ask a Question:

One of the easier ways to seek help is to ask a question. People, who are having problems in arriving at a solution, can trust our huge base of articles and education channels on the subject. However, in spite of that, if there are issues, one can always leave a question to our support website. We will be glad to help you out.

One can submit a ticket via billing portals:

Our billing portals now have the additional feature of a “Support” page. One can log into the page and the screen throws up a quick guide on ways to obtain assistance with the help of our billing technical support and sales team. The page also offers an interface to people, who are inclined to write a verified support ticket, to both the billing and technical support departments. One can track the submitted ticket entry via the email.

Submit the ticket via the email:

We also offer our customers the liberty of directly submitting the ticket via the email account. People, thinking on these lines will need to send an email to enquiry@synctech.com.my. The mail should be inclusive of a description of the precise problem, the various versions of the software/applications involved, error messages if there are any, and the specific steps taken to duplicate an issue.

Chat:

Our professional tech support department is hard at work from 9 am to 6 pm on weekdays. One can certainly engage them in a live chat. One can go to the bottom of the page and locate the support chat button and get involved in a live chat with them.

Contact Information:

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